Frequently Asked Questions

What is the return policy?

Our goal is for every customer to be totally satisfied with their purchase. If this isn't the case, let us know and we'll do our best to work with you to make it right. In the event of a return, we have the following requirements:

  • Return shipping at buyer's expense.
  • Must be returned in original, unused condition.
  • A 10% restocking fee will be held from the returned funds.
  • Original shipping fees will not be refunded.
Are any purchases final sale?

We are unable to accept returns on used items or custom items. The best course of action is to reach out to us so we can make a determination.

When will I get my order?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

Where are your products manufactured?

Our products are created locally in the Charlotte, NC region. When you buy one of our products, you are supporting a small local business and our community.

How much does shipping cost?

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.